Ask a Librarian

There are a number of courses at TSTC that now subscribe to Cengage products, including: MindTap, Cengage Unlimited, WebAssign, SAM, OWLv2, CNOWv2, Cengage Infuse, or Cengage Textbooks/eBooks. Unfortunately, due to licensing availability, TSTC Library Services will not be able to acquire electronic format of these textbooks.

Please note that the library cannot simply acquire eBooks available on the market. Unlike eBooks that are purchased for personal use, libraries can only purchase eBooks with appropriate “institutional” licensing which permits library users (those who are members of that institution) to freely borrow according to the licensing agreement. Whether or not an eBook has institutional licensing for library acquisition is fully at the discretion of the publisher/copyright owner.

Students can purchase their textbooks through TSTC bookstore or Cengage. Please note that Cengage also provides supplementary student resources. These resources are usually free with the purchase of an eBook or a new print hardcopy. However, if you have purchased a used copy of the textbook there is an additional fee to access these materials. Please contact your course instructor or Cengage for more information.

NOTE: As this is strictly between Elsevier and TSTC, Library Services will not be able to provide any technical support, including assistance with purchase, access, or troubleshooting connectivity issues.

If you are a student who needs assistance with a Cengage product, here are some useful links:

• Cengage Support
• Cengage FAQs
• You'll need to create a Cengage account to access email, chat, and phone support.